Shopping Cart - $0.00

You have no items in your shopping cart.

FREE SHIPPING ON ORDERS OVER $50
(domestic orders only)

We love our products! We want you to love them too.

We at Chic Buds are delighted that you have purchased our wonderful product. We offer a Limited One (1) Year Warranty against any manufacturing quality defect and will be glad to replace your product with proof of purchase. For non-defective merchandise, we will accept returns, with proof of purchase, within 30 days of you receiving your order.

Please contact us and we will take care of you! Customer Service: (855) 362-8346 or Email us: customercare@chicbuds.com 

For our FAQs and full warranty policy, please read below.


FREQUENTLY ASKED QUESTIONS


Will Chic Buds’ power products charge my device?
 
All Chic Buds power solutions are fully compatible with smartphones and USB devices available today. 
 
How does the battery turn on?
 
Your device will begin to receive a charge once connected. If it does not receive a charge once connected push the battery life indicator button to activate the device from sleep mode.
 
Will Chic Buds’ power products charge my iPhone®?
 
Yes, Chic Buds' power products are fully compatible with every iPhone®, including the new 6 and 6+ models. Just be sure to use your own charging cable that comes with your iPhone®. 
 
How much charge will I get?
 
The Premium Power external battery has a 6000 mAh capacity and will give most smartphones up to three full charges.  
 
The Totel Power has a 5000 mAh battery and provides more than two full charges to smartphones.
 
The Crossbody Power purse has a 3000 mAh battery and will give most smartphones more than one full charge.
 
The Clutchette Power has a 2600 mAh battery and provides smartphones a full charge.
 
The Slim Power battery has 2200 mAh and will give up to one full charge for most smartphones.
 
Keep in mind there are a lot of variables that can affect charging, such as the number of apps open, if you are using your phone while charging, etc., so you may get a little more or a little less charge than what is stated.
 
How long will it take to charge my phone?
 
Charging time is dependent on the type of phone you have. An iPhone® will take anywhere from 1-3 hours to charge completely depending on how many apps are open or if you are using your phone while charging. If your phone is completely dead it may take a few minutes to get enough power in the phone for it to turn on. The Samsung Galaxy will take about 2-4 hours to charge.
 
How long will the Totel Power, Crossbody Power, Clutchette Power, Premium Power, or Slim Power battery take to recharge? 
 
The type of power source you use will determine the battery charge time.  Plugging into a wall adapter cube will charge the fastest, while plugging into a laptop will be the slowest. Charge time will be anywhere between 3-6 hours for the Crossbody, 2-4 hours for the Clutchette, 5-6 hours for the Premium Power and Totel Power, or 1.5-4 hours for the Slim Power, depending on the power source. 
 
Will Chic Buds’ power products charge my tablet?
 
The Premium Power and Totel Power will charge a tablet by utilizing the 2.1A port. Other Chic Buds power products will charge tablets, but it is not recommended as most tablets charge at a higher current (2.1A) than smartphones (1A), and will charge at a slower speed than if you plugged it directly into an outlet.
 
How many charge cycles do you get from a Chic Buds power product?  
 
Chic Buds power products are rechargeable for up to 500 cycles. A “cycle” is defined as a charge from start to finish. So if you are re-charging your battery when it is already half full, that would only be considered “half a cycle.”
 
Is it normal for my battery to become warm?
 
Yes, it is normal for any charging device to become warm when in use. It will not harm your phone and it will not overheat.
 
How do you control the Luv Buds Mic button?
 
 
For iPhone®:

Play/Pause: 1-press

Previous song: 3-press

Next song: 2-press

Answer a phone call: 1-press

Refuse a phone call: long-press for 2 seconds

Hang up: 1-press

Siri usage:  Long press until Siri comes on
 
 
For Android devices:

Play/Pause: 1-press

Previous song: 3-press

Next song: 2-press

Answer a phone call: 1-press

Refuse a phone call: on different Android devices, it will be different.

Hang up: on different Android devices, it will be different.

The mic button cannot control the volume. 

 

CHIC BUDS (FxA) WARRANTY

Limited One (1) Year Warranty

FxA warrants the Product against defects in materials and workmanship under normal use for a period of one (1) year from the date of retail purchase by the original purchaser (the “Warranty Period”). FxA does not cover normal wear and tear such as cut cords, scratches, loss or theft. In the event that you, the original purchaser, discover a defect in materials or workmanship relating to the Product, and you deliver to FxA the defective Product and proof of purchase prior to the expiration of the Warranty Period, FxA will, at its sole discretion (a) repair the defect in materials or workmanship at no charge to you, or (b) provide you with a replacement Product that is substantially similar to the defective Product. If you receive a replacement Product, the warranty period for the new Product shall be the longer of (i) ninety (90) days following the date on which the Product is replaced, or (ii) the rest of the Warranty Period, whichever is later. Failure to provide proof of purchase voids this warranty. Any Product for which a replacement is sent automatically becomes the property of FxA. Additional information about warranty service may be obtained by contacting Customer Service at (855) 362-8346.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) THE ABOVE WARRANTY AND THE ABOVE REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES WHETHER EXPRESS, IMPLIED OR STATUTORY; AND (B) FXA EXPRESSLY DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM FXA OR ANY FXA RETAILER SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. YOUR SOLE AND EXCLUSIVE REMEDY, AND FXA’ SOLE AND EXCLUSIVE LIABILITY WITH RESPECT TO ANY WARRANTY CLAIM SHALL BE AS SET FORTH IN THE ABOVE WARRANTY. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

The Product is meant for use only in conjunction with the appropriate mobile device. Please consult your device packaging to determine whether this Product is compatible with your particular mobile device. FxA is not responsible for any damages to any mobile device incurred through the use of this product. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL FXA, ITS EMPLOYEES, OFFICERS OR SHAREHOLDERS, BE RESPONSIBLE OR LIABLE FOR ANY CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL, OR OTHER DAMAGES (INCLUDING WITHOUT LIMITATION, DAMAGES FOR: (A) BUSINESS INTERRUPTION; (B) LOSS OF BUSINESS, DATA OR INFORMATION, GOODWILL, OPPORTUNITY, PROFITS, REPUTATION, REVENUE, USE OR OTHER MONETARY LOSS; (C) THE REPLACEMENT OF DATA OR EQUIPMENT; (D) FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT; OR (E) BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY) EVEN IF FXA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY IS DEEMED TO HAVE FAILED ITS ESSENTIAL PURPOSE. FXA’ TOTAL LIABILITY FOR ANY DAMAGES UNDER THIS AGREEMENT AND/OR ANY USE OF ANY FXA PRODUCT(S) SHALL NOT EXCEED THE PURCHASE PRICE YOU PAID FOR THE PRODUCTS. THE FOREGOING LIMITATION SHALL NOT APPLY TO CLAIMS ARISING FROM: (I) ANY DEATH OR PERSONAL INJURY, OR (II) ANY STATUTORY LIABILITY FOR ANY INTENTIONAL ACTS AND/OR OMISSIONS OR GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

FCC Compliance

This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: (a) this device may not cause harmful interference, and (b) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and may cause harmful interference to radio communications if not installed and used in accordance with the instructions. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet that is on a different circuit from the receiver.
  • Consult the dealer or an experienced radio/TV technician for help.

This Product does not contain any user serviceable parts. Repairs should only be made by FxA. Unauthorized repairs or modifications could result in permanent damage to the product and void the above warranty and your authority to operate this device under Part 15 regulations.

 

© 2014 FxA LLC.  All Rights Reserved.

Chic Buds and the CB logo are either registered trademarks or trademarks of FxA LLC in the U.S. and other countries.

 

  Loading...